Remote team management concerns groups or teams that work together asynchronously or across organizational levels; Powell, Piccoli and Ives (2004) define virtual teams as "groups of geographically, organizationally and/or time dispersed workers brought together by information and telecommunication technologies to accomplish one or more organizational tasks."
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In remote team management, members often meet face-to-face at the beginning of virtual teamwork. These kick-off workshops are expected to promote clarification of team processes, trust building, a shared interpretative context, and high identification with the team. For remote team management, Gibson (2020) proposes "Care in Connecting," which pairs caution about physical proximity with compassion that individuals and organizations provide and receive. It creates inclusion when diverse voices are heard and incorporated online.
Remote managers can build trust by giving people ownership over their work, setting clear goals and deadlines, and avoiding micromanaging how people achieve them. For example, they can agree on deliverables with a remote marketer and hold regular check-ins to discuss progress and roadblocks.
The Five Dysfunctions of a Team by Patrick Lencioni describes pitfalls teams face as they seek to grow together and examines causes of organizational politics and team failure.
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